EL SEGUNDO, Calif., June 13, 2017 — Yuma County, Arizona’s website, designed with partnership with the online government experts at Vision, has earned high praise and a 2017 Achievement Award from the National Association of Counties (NACo), the company announced today. Cited in the Civic Education and Public Information category, the county website was redesigned last year as a customer service portal that makes finding information and doing business with county government easier than ever before.
NACo’s annual Achievement Award Program is designed to recognize innovative, effective county government programs that enhance services for residents. Yuma County’s redesigned yumacountyaz.gov website makes customer service the highest priority and sports a “chat” feature on every page.
“We designed the site to touch people, to connect with them on a level they totally aren’t expecting.” said Kevin Tunell, communications director for Yuma County. “Our chat feature is among the first of its kind for a governmental website in the U.S.”
County employees support the chat function during normal business hours and messages are relayed during off-hours. In addition, the homepage and departmental landing pages feature widgets that connect visitors directly to the most popular content.
In announcing the award, NACo President Bryan Desloge said, “Counties overcome complex challenges, provide essential services and constantly do more with less. We applaud these Achievement Award-winning counties for outstanding efforts to improve residents’ quality of life.”
David Nachman, CEO of Vision agrees. “Yuma County joins the growing group of Vision clients whose hard work has resulted in national recognition,” Nachman said. “We celebrate their achievement and value their partnership as we work to make local government portals more effective, efficient and convenient for local residents.”
Yuma County will be honored at an awards luncheon on July 23, 2017 at NACo’s 2017 Annual Conference and Exposition in Columbus, Ohio.
For information about Vision’s transformative government website technology, please visit visioninternet.com/inforequest or call 888-263-8847.
Headquartered in El Segundo, Calif., Vision is a national leader in government website design, development and hosting with more than 700 government, non-profit and education clients in U.S. and Canadian communities with populations that range from less than 1,000 residents to more than 5 million. For more than 20 years, Vision has created cost-effective solutions that increase government efficiency, build transparency and promote interactive communications with citizens. The company’s powerful, easy-to-use subscription-based content management system, visionLive™, keeps local government websites relevant and effective; and the new visionPulse™ community engagement platform enables local governments to gather feedback on important issues. For the second year in a row, Vision has been named to Government Technology magazine’s GovTech 100, a listing of leading companies developing innovative or disruptive offerings to improve or transform government. The company also was named a top 10 company serving local government by Engaging Local Government Leaders in its 2016 ELGL Choice Awards.
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