The tool surveys key brand metrics including affinity, consideration and buzz, as well as image and brand associations. It also provides insight into shopper behavior including stores and websites frequented, customer experience, reasons for visit, products bought, and amount spent.
Of particular interest to strategist and executives is the Customer Perception Map, developed by Oliver Wyman. Released quarterly, the Customer Perception Map uncovers drivers of customer satisfaction and helps brands understand where to invest most effectively to win over customers and market share.
“WGSN Barometer was created to give retailers a clear understanding of their position in the market and strategic insight into how this could be strengthened. We found that a lot of retailers track their own consumer perception and growth. Without being able to benchmark their success against the total competitive landscape or identify truly objective insights, there was no clear path to success. Barometer changes that,” says Kevin Silk, Managing Director, WGSN.
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Lisa van Boekhout
WGSN (www.wgsn.com) is the world’s leading trend authority for creative thinkers in over 94 countries. Our services cover consumer insights, fashion and lifestyle forecasting, data analytics, crowd-sourced design validation and expert advisory services. We help drive our customers to greater success. Together, we create Tomorrow. WGSN is part of WGSN Limited, comprising of market-leading products including WGSN Fashion, WGSN Instock, WGSN Barometer, WGSN Lifestyle & Interiors, WGSN Styletrial and WGSN Mindset, a custom advisory business. WGSN is an Ascential company. WGSN.com
About Ascential plc:
Ascential is a global business-to-business media company that informs and connects the business world in 150 countries through market-leading Exhibitions & Festivals and Information Services.
Ascential powers the prestigious Cannes Lions festival for the branded communications industry, the world’s premier payments and financial services congress Money20/20, Spring Fair/Autumn Fair, the global fashion trend forecasting service WGSN, environmental risk data business Groundsure, e-commerce analytics provider One Click Retail and MediaLink, the strategic advisory and business services firm.
Ascential’s premium products enable focus, growth and value. The company provides customers with world class content and connections empowering their businesses to be the best informed and best connected. www.ascential.com
About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in 50+ cities across nearly 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 4,500 professionals around the world who help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/wgsn-launches-barometer-to-provide-daily-brand-intelligence-for-womenswear-retailers-300457475.html