Uttar Pradesh Police selected Hexagon’s Intergraph® Computer-Aided Dispatch (I/CAD) suite for UP 100. Two hundred fifty call-takers, 150 dispatchers and thousands of field officers use I/CAD applications to respond to citizen needs. Before UP 100, police received around 3,500 calls per day across the entire state. Now event volume is about 18,000 per day and call volume is about 100,000 per day, and police expect those to greatly expand as the system becomes more familiar to citizens. During the Holi celebration, police created more than 25,000 events in a day, and received more than 50,000 calls over three days. Rural areas are benefitting the most, where response times have been cut in half.
“Uttar Pradesh Police has become a role model for other police organizations to follow – in India and beyond,” said Steven Cost, president, Hexagon Safety & Infrastructure. “We are honored to support Uttar Pradesh Police and the very important UP 100 project and congratulate the agency on its 2017 Icon Award.”
Uttar Pradesh Police joins Bayernwerk, Bell Canada, and the U.S. Marine Corps Systems Command as 2017 Icon Award winners.
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SOURCE Hexagon Safety & Infrastructure