“Since our company’s inception nearly 20 years ago, we continue to evolve our client service by introducing new technologies and sophisticated business intelligence tools to move beyond simple execution-based transportation management to predictive, strategic supply chain planning powered by analytics,” Thompson says. “At a time when e-commerce and increased consumer demand for speed of delivery and quality of experience is shaking the market upside down, the companies that are going to be successful are those that have more diversified, top-tier resources in all modes. They are going to go both broad and deep. They will have the capability of managing many data points through the customer supply chain and have the analytical resources to provide reviews of current and best practices and constantly evolve their technology and processes. CSCMP’s latest State of Logistics Report, ‘Accelerating into Uncertainty’ is confirming the powerful impact of rising customer demand for e-commerce deliveries that we’re seeing in the marketplace.”
“With these demands of consumers out-pacing the supply of services in the marketplace, the Enterprise Logistics Providers that will be the big winners in the next phase of supply chain are those that have assembled an unparalleled team of thought leaders and multi-modal experts, who can address rapid market changes for their clients and facilitate faster delivery to end consumers,” he continues.
An EY Entrepreneur of the Year® Southeast Region Award Recipient and Grant Thornton North Carolina 100 Cultural Leader of the Year, Thompson shares with Global Trade readers his insight on four topics that were also discussed with seven other logistics industry titans such as Penske Logistics and C.H. Robinson.
“Technology is critical to the effectiveness of solutions a 3PL is able to provide for clients,” Thompson says in the 3PL Thought Leader report. “Technology savvy 3PLs are positioned to help clients meet the challenging demands for speed and location of delivery for e-commerce purchases by providing unprecedented speed, accuracy and a comprehensive platform for real-time decision-making.”
Further, Thompson points out that technology facilitates deeper data awareness and understanding to support shippers in their international growth opportunities, while advanced tech is also essential to robust freight invoice audit and payment processes at the core of maintaining client service and process compliance.
“Every shipper should always be concerned about more than rates,” Thompson shares in Global Trade‘s article. “Technology has expanded visibility to rates and rates can only be negotiated so much. The value-added services drive enterprise efficiency and have a larger impact on the overall supply chain costs – more so than negotiating down the cost-per-mile on a specific lane.”
Thompson argues that while technology driven solutions are critical to U.S. companies competing in the global e-commerce landscape, so too is the ability to reduce waste and cost throughout the end-to-end supply chain. Transportation Insight’s Extended LEAN® continuous improvement methodology for the supply chain blends traditional LEAN process improvement principles with logistics expertise and advanced analytics to help shippers streamline their supply chain network and reduce energy costs based on historical data. Likewise, the company administers dimensional analysis to engineer packaging solutions that reduce wasted space in packages, and ultimately, package sizes. A U.S. Environmental Protection Agency 2016 SmartWay® Excellence awardee, Transportation insight’s ability to transform supply chain and transportation strategies through insight has prepared clients to achieve critical operational efficiencies for sustainable business. Teams of supply chain engineers, business analysts, digital masters and industry insiders work together to understand what winning looks like through the eyes of the customer.
“How does the expertise of your staff differentiate your company from competitors?” is among top questions a shipper should pose to a 3PL vendor, Thompson recommends. “How do you compare when it comes to the in-house knowledge that I, as a customer, want to tap?”
Transportation Insight’s trademarked, non-invasive, consultative Co-managed Logistics® approach to providing solutions-rich logistics services serves as an expertise multiplier for retailers, manufacturers and distributors. With hundreds of years of supply chain experience included among more than 400 employees, Transportation Insight is able to leverage best-in-class industry experience to offer clients an extra set of hands for the operational areas where they may lack resources, including advanced expertise.
“Finally, it is important to understand a 3PL’s relationship with its existing clients,” Thompson says. “A trusted advisor partners with a client to not only solve immediate problems, but an Enterprise Logistics consultant provides ongoing service and support to maintain efficiency gains and identify new areas for improvement.”
Thompson’s insight as a Global Trade 3PL Thought Leader is published in the June/July edition of Global Trade magazine.
“With the latest research from CSCMP showing that parcel and express delivery is now the second largest logistics sector beyond motor freight,” Thompson says, “our efforts to improve our team of Supply Chain experts and evolve our technology platform with proprietary parcel audit, engineering and analytics have positioned Transportation Insight to serve this rapidly growing demand and help North American shippers integrate all modes and all channels to deliver the next generation of Enterprise Logistics solutions.”
About Transportation Insight, LLC
Transportation Insight is a multi-modal, lead logistics provider with more than $1.7 billion in gross annual revenue. For nearly 20 years, the Enterprise Logistics Solutions Provider has partnered with hundreds of retailers, manufacturers and distributors to achieve significant cost savings, reduce cycle times and improve customer satisfaction rates by providing customized parcel and supply chain solutions. Transportation Insight offers a Co-managed Logistics® form of 3PL, carrier sourcing, freight bill audit and payment services, state-of-the-art transportation management system (TMS) applications, parcel technology platform (audit, engineering, advanced analytics) and business intelligence. Its logistics services include domestic transportation, e-commerce solutions, supply chain analytics, international transportation, warehouse sourcing, LEAN consulting and supply chain sourcing of indirect materials. Headquartered in Hickory, NC, Transportation Insight has secondary operating centers in Atlanta, GA, Bentonville, AR, Boston, MA, Charlotte, NC, Omaha, NE and Salt Lake City, UT, as well as more than 50 client support offices across North America. For more about Transportation Insight, visit www.transportationinsight.com, email firstname.lastname@example.org or call 877-226-9950.
Contact: Lisa Santos Farley Email: email@example.com Phone: 828-485-5000
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SOURCE Transportation Insight, LLC