Palmetto Proactive Healthcare Adopts ReferWell™ Medical Referral Management Platform

NEW YORK, May 16, 2017 /PRNewswire/ — ReferWell, creator of the online ReferWell™ platform for automating patient referrals, today announced the addition Palmetto Proactive Healthcare to their expanding client network. By closing the loop between patients, payers, and primary- and specialist-care providers, the ReferWell platform facilitates patient access to services that fall outside Palmetto Proactive’s primary care focus.

Palmetto Proactive, an innovative direct primary care practice operating several offices across South Carolina, joins a growing list of providers that have implemented the ReferWell platform.  The system enables primary care doctors to immediately book appointments for their patients at convenient specialist-care providers who accept the patient’s insurance and can perform the needed procedure, which has the effect of doubling patient compliance with the referral versus the traditional phone and fax method. The system also makes it easy for providers to share visit results, which has been shown to improve care coordination and patient outcomes.

“We believe that managing patient care proactively is the best way to deliver better health and a more satisfying patient experience,” said Dr. Jerome Aya-Ay, CEO and founder of Palmetto Proactive Healthcare.  “ReferWell fits perfectly into our philosophy and helps us execute on our mission more effectively.”

“Across our health system nationwide, nearly half of referrals go unfulfilled – in some populations, well more than that. It adds up to more than 24 million missed appointments each year – with the associated detriment to patient outcomes – that we aim to eliminate,” said Vytas Kisielius, CEO of ReferWell. “We salute Palmetto Proactive Healthcare for their commitment to improve their patients’ care, and are honored to be their partner in that effort.”

The ReferWell platform is HIPAA and HITECH compliant. All PHI (Protected Health Information) is encrypted in order to ensure patient privacy and made visible to only the specific providers who are engaged in that patient’s care.

About Palmetto Proactive Healthcare
Palmetto Proactive Healthcare, with locations in Greenville, Spartanburg and Columbia, South Carolina, is a direct primary care family medicine practice. Their philosophy is to unite physician and patient in a proactive partnership that focuses on prevention and wellness.

About ReferWell
ReferWell offers a secure, cloud-based referral management platform created by doctors for doctors. Our revolutionary platform balances all aspects of the referral workflow to meet the needs of patients, providers, and payers across a variety of networks and EMR systems for major health care organizations, clinics and physician groups. For more information, please visit


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SOURCE ReferWell

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