As part of its engagement at the summit, Nanorep leadership will take part in the following sessions:
- Chatbot Disrupt: A 360 Degree View of the Conversational Revolution
CPO and SVP Customer Success Yaniv Reznik will join an expert panel to discuss the future of conversational capabilities, examining how new technology could disrupt both the chatbot and customer experience market.
Location/Time: 14:00 p.m. at the Center Stage
- Surviving The Bot Hype – Will You Succeed?
CTO and Cofounder Amit Ben will offer a keynote presentation on the impact of chatbot hype, addressing what businesses need to understand to ensure they avoid crucial mistakes and develop a comprehensive strategy for their organization.
Location/Time: 14:40 p.m. at the Center Stage
Joining the Summit as a sponsor, Nanorep will also demonstrate the sophistication of the AI-enabled virtual customer assistant and bot solution at booth 31. Nanorep will be joined by existing customers who will share their unique use cases and success stories. For tickets or more information on the Berlin Chatbot Summit, visit: https://www.chatbotsummit.com
Nanorep is an innovative provider of self service, Virtual Assistants, and smart bot solutions for customer service and ecommerce. Nanorep harnesses sophisticated “white box” Artificial Intelligence (AI) capabilities combined with patented Natural Language Processing (NLP) technology to create ready-to-use, simple-to-deploy solutions that make self-service engaging and intuitive for a conversational experience. Nanorep’s proprietary Natural Language Understanding consistently drives self-service usage over 90% and improves the customer experience. With Nanorep, knowledge management is facilitated through machine learning to find the best answers to customers’ questions, assist customer service agents, and identify and address knowledge gaps. Nanorep has been successfully implemented by more than 200 enterprises and mid-size businesses across the globe. For more information visit: https://www.nanorep.com