MedicalMine Inc. Announces Its Innovative and Secure Instant Messaging Solution, MDMessage, for Healthcare Providers and Staff in Its Flagship ChARM Health Platform


PLEASANTON, Calif., Aug. 22, 2017 — ChARM Health Instant Messaging solution, MDMessage, is a significant enhancement in our quest to improve communication between our health care providers and office staff members in our HIPAA compliant ChARM Health platform.

Chat applications have gained widespread popularity and modern online application users increasingly use chat to communicate instantly, at the same time, in a less intrusive manner. We bring the same familiar interface to healthcare providers who use ChARM Health for managing their medical practice, and chart notes. ChARM Health Instant Messaging, MDMessage, is available to healthcare providers and staff to instantly choose a recipient and communicate health and PHI information in a HIPAA compliant format. This can be used to discuss a patient’s medical condition with another staff member, nurse or provider, or communicate regarding billing or scheduling aspects. The same interface provides a quick means of sharing a document or File related to the patient. Everything is backed up and available along with the patient chart, in an intuitive familiar interface.

“Our customers have always eagerly adopted technological advances that help rapid communication and customer satisfaction. We hope that this new Instant Messaging solution, MDMessage, helps further reduce wait times for the patient and staff members and facilitate a rapid stream of accurate communications among practice members to deliver better health care to patients. Our ChARM EHR.PM.RCM solution is significantly enhanced by the launch of this Instant Messaging feature,” said Pramila Srinivasan, CEO, MedicalMine Inc. 

For more information on ChARM EHR.PM.RCM visit www.charmhealth.com. To get breaking news on ChARM, follow the company on Twitter at www.twitter.com/charmhealth and on Facebook at www.facebook.com/charmhealth.

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ChARM Instant Messaging Platform

ChARM EHR.PM.RCM

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SOURCE MedicalMine Inc.

Related Links

http://www.charmhealth.com