In his first year at RizePoint, Knotwell grew year-over-year bookings more than 300%. He drives innovation in customer service, partnerships, sales, client account management, and solution architecture. His efforts led to a 50% reduction in new customer on-boarding time, a 20% growth in new customer logos, and customer satisfaction scores topping 96% in 2016.
“I’ve spent my career growing Utah technology companies,” said Knotwell. “This award affirms the impressive teams we’ve built at RizePoint and it’s an honor to be recognized among Utah’s top executives.”
Prior to RizePoint, Knotwell was Vice President of Sales at Workfront (formerly AtTask), and held executive sales positions at inContact and Infinite Mind. He has more than 20 years of sales and executive leadership experience and serves as a member of the Utah House of Representatives. Knotwell holds a Bachelor of Science in political science from the University of Utah and an MBA from the Jon M. Huntsman School of Business at Utah State University.
- RizePoint mobile and cloud-based software helps organizations improve the quality, safety, and sustainability of their products, services, and facilities.
- RizePoint’s software is used by 5 of the top 8 hospitality brands and 5 of the top 8 food service brands.
- RizePoint serves more than 387,000 users in 120 countries and territories, speaking 40 languages:
- 105,000 food service restaurants
- 27,000 hotels and resort properties
- 13,000 grocery and retail stores
RizePoint is the global leader in Quality Experience Management SaaS solutions. RizePoint software creates a hub of valuable compliance information to align organizational focus on brand protection. Dedicated to helping our customers deliver a positive brand experience, RizePoint serves more than 2 million audits with 300 million questions answered annually. Considered the industry standard for food service, hospitality, and retail, RizePoint is headquartered in Salt Lake City, Utah. For more information, visit www.rizepoint.com.
About CXO Awards
The CXO of the Year awards are given to senior executives for outstanding performance in their roles. The selected CXOs, who are from small, medium, large, public, private and government agencies, demonstrate the importance of providing strong financial leadership, visionary innovation as well as social responsibility to Utah businesses. Honorees will be featured in the June issue of Utah Business magazine and be recognized at an awards event and luncheon in June.
For more information, visit http://www.utahbusiness.com
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