Fieldbit was recognized for its recently launched Fieldbit Hero augmented reality platform for field services. “Augmented reality and wearables are disruptive technologies that are radically changing the way organizations perform field service maintenance,” said Evyatar Meiron, CEO of Fieldbit. “Our next generation platform harnesses augmented reality, together with recent advances in smart glasses, to help enterprises drastically boost the productivity and efficiency of their field service operations.”
Using augmented reality, Fieldbit Hero enables remote experts to superimpose precise instructions on top of the physical machine, guiding the technician step-by-step through complex machinery fixes. The software platform supports commercially available smart glasses, such as ODG and Epson, for hands-free collaboration, as well as running on smartphones and tablets. Fieldbit Hero also organically captures the knowledge created during the service process, which is then stored in a knowledge base for future sharing and reuse across the organization.
“As the pioneer in augmented reality technologies for field services, we’re honored to be selected as a Gartner Cool Vendor for 2017,” concluded Meiron. “As the wearables market continues to mature, we plan to enhance our platform to operate with the next generation of smart glasses, including support for mixed reality.”
About Gartner Cool Vendors
Gartner is the world’s leading research and advisory company. Every year, Gartner identifies “Cool Vendors” based upon vendors with a technology or service that is innovative, impactful, and/or intriguing. Gartner’s Cool Vendor reports identify technology vendors that have strong market vision and offer unique and innovative products and services that have genuine market impact.
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Founded in 2014, Fieldbit is a leading developer of real-time augmented reality collaboration solutions. Its enterprise class, out-of-the-box, hands-free technology enables on-site service engineers to collaborate seamlessly with experts in the service center, and to receive all the know-how and guidance they need to solve issues quickly. Fieldbit increases remote resolution and first time fix rates, minimizing costly downtime and enhancing customer satisfaction. All actions and information exchanged in a repair session are recorded and documented, helping organizations preserve practical knowledge and address the challenges of an aging workforce. For more information, please visit http://www.fieldbit.net or email firstname.lastname@example.org.