NEW ALBANY, Ind., May 17, 2017 /PRNewswire/ — Enterprise Truck Rental has opened a new location in Southern Indiana, located at 3800 Payne Koehler Road in New Albany. The facility is ideally situated for customers in the greater Louisville area who would otherwise have to cross the Ohio River into Kentucky for truck rental services.
The New Albany branch is the fourth Enterprise Truck Rental location in Kentucky and Southern Indiana, and one of several planned in the area. Enterprise Truck Rental is a service of Enterprise Rent-A-Car, which has delivered local transportation solutions in Kentucky and Southern Indiana for more than 25 years.
“We’ve seen a steady increase in business at our existing location in Louisville, and feedback from our customers in the area made it even more clear that this was an underserved market,” said Jesse Richardson, who was recently promoted to Enterprise Group Truck Manager in Kentucky and Southern Indiana.
The 3,000-square-foot New Albany facility offers a wide range of cargo vans, box trucks and tow-capable pickup trucks for both business and personal use. It is co-located with an Enterprise Rent-A-Car daily rental branch office, providing customers a one-stop-shop for all of their vehicle rental needs – from sedans to box trucks. Enterprise is working with local service shops and other area vendors to maintain the vehicles.
The New Albany Enterprise Truck Rental branch is open from 7 a.m. to 5 p.m. Monday through Friday, and 9 a.m. to noon Saturday. It is closed on Sunday.
Customer Service Fueling Growth
In North America, Enterprise Truck Rental is achieving record levels of customer satisfaction thanks in large part to its commitment to listening and responding to its customers. Enterprise Truck Rental’s growth over the past 18 years is built upon the Enterprise legacy of superior customer service. All Enterprise Truck Rental customers receive the Enterprise brand’s renowned high level of service, including free pickup and 24-hour roadside assistance.
The extensive Enterprise network – which operates more than 100 car rental locations throughout Kentucky and Southern Indiana alone – is an integral part of North America’s transportation infrastructure. In addition to car and truck rental, Enterprise also offers retail car sales, car-sharing and affiliated fleet management services throughout Kentucky and Southern Indiana.
With nearly 300 locations throughout the U.S., Canada and Puerto Rico, Enterprise Truck Rental continues to expand. Most recently, Enterprise Truck Rental opened locations in West Virginia, Montana and Hawaii, and plans to open a total of 40 new facilities this year.
Promotional Opportunities for Local Employees
The expansion, which is part of a larger strategy to better serve customers through more convenient truck rental locations, also is creating opportunities for Enterprise employees to grow their careers. This includes the Branch Manager of the New Albany location, who was promoted from Assistant Truck Branch Manager in Louisville to lead the new facility.
In addition, two Account Specialists were promoted from the Enterprise Rent-A-Car Management Training Program, which teaches college-educated men and women how to run a business, empower teams and provide excellent face-to-face customer service.
For more information about Enterprise Truck Rental, visit www.enterprisetrucks.com or call toll free 1-888-RENT-A-TRUCK.
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SOURCE Enterprise Truck Rental