May 16, 2017 (Newswire.com) –
RapportBoost.AI today announced that Dr. Michael Housman, Co-Founder and Chief Data Scientist at RapportBoost.AI, will present at Haas School of Business, University of California, Berkeley on May 17, 2017.
“The program is designed to provide business leaders with an understanding of how they can leverage data science and predictive analytics to achieve superior business outcomes,” said Greg LeBlanc, Lecturer in Finance, Strategy, and Law at the Haas School of Business, UC Berkeley. “We’re very excited to have Dr. Michael Housman speak to that directly by talking about his work building platforms that draw upon the relative strengths of humans + machines to enhance the employee and the customer experience.”
“Can the combination of human + machine produce better outcomes than either one alone?”
Many recent conversations about artificial intelligence suggest that robots are poised to replace human beings outright across a variety of different roles. This human vs. robot dialog focuses more on how the two are competitive and less on how they might be synergistic.
“Is it an either/or? Or, can the combination of human + machine produce better outcomes than either one alone?” asks Dr. Housman, Co-Founder and Chief Data Scientist of RapportBoost.AI. “The lecture on data strategy for business leaders answers these questions by exploring recent trends in machine learning along with a case study of how some online retailers are using analytics platforms to communicate more effectively and build stronger relationships with their customers.”
RapportBoost.AI provides emotional intelligence for conversational commerce. We use machine learning to help live chat agents at large brand-conscious online retailers build positive long-term relationships with customers and sell more effectively. RapportBoost’s proprietary artificial intelligence platform helps live chat agents use the right language, cadence, sentiment, and timing that increase conversion rate, AOV, CLTV and reduce operating costs. Learn more about Artificial Intelligence applications for businesses and how machines and live chat agents can increase sales from the team at RapportBoost.
About Data Strategy for Business Leaders:
The advent of big data has precipitated new ways of executing corporate strategy. Please join us to develop an understanding of, and fluency in, business analytics. This fluency will serve as a core competency in your organization’s strategic efforts, and allow for business model innovations.