CarTaxi: Blockchain Technology Will Leave Dispatchers Without Work

SAINT PETERSBURG, Russia, Aug. 22, 2017 — Blockchain conquers new markets and spheres. In recent years, stock exchanges, transport and logistics firms, financial, insurance, charitable, advertising companies and administrative departments have already switched to blockchain or are actively testing the system. Moreover, the advantages of technology were appreciated not only by progressive start-ups, but also by market giants. Tickets are sold, cargo insured, various databases are being managed — all with the help of blockchain.

The largest U.S. bank JPMorgan joined the EEA consortium to develop blockchain technology in the banking industry together with Microsoft and Intel. JPMorgan spends over 9 billion dollars on IT. Most of this money goes to the automation of processes in which the system will replace the bank’s employees.

The blockchain technology goes even further and affects dispatchers. In the future blockchain could be used in security services, shipments, emergency medical care — just like the project CarTaxi introduces automation and operation without dispatchers to the market of vehicle towing services.

Before automation, the tow truck call service worked by the classical scheme, customary for the early 2000s. The search for a tow truck for drivers, surveyed by us, took 1.5 hours. Plus another hour is the waiting time for arrival of a tow truck. And this is only in large cities, not to mention the periphery. 15 percent of drivers surveyed said that their smartphone battery died during a search for a tow truck. This problem greatly concerns all drivers who are in trouble on the road.

To call a tow truck through CarTaxi, the driver opens the app. The app automatically determines the place on a map from which you need to pick up the car. The built-in geolocation program is responsible for that. It is important to note that CarTaxi project is designed for global coverage. This means that the driver can call the tow truck both in his native city and abroad. The user sees where there are free tow trucks nearby, ready to pick up the car. To calculate the delivery route, you can enter the address manually or put a point on the map. For more details, the app offers to select your car and indicate car damages or malfunctions by clicking on the diagram. The cost of delivery is immediately visible. The only thing left is to choose the payment method and complete the order. Time to search for a tow truck — a matter of minutes.

In this method of ordering a tow truck, there are no dispatchers involved. The towing company and the driver of the tow truck are directly connected to the system. They receive only orders for those cars that match the capabilities of their tow truck, taking into account the load capacity, clearance, the presence of blocked elements and any obstacles. Therefore, the tow truck arrives quickly. Does this remind you of anything? In the taxi market, such an algorithm has already become a standard for users around the world thanks to Uber. As you know, one quickly gets used to progress. CarTaxi CEO Taras Semenov notes: “The modern sphere of services is moving toward automation and mobile platforms. This saves time, reduces the risks of time and financial losses and helps to effectively allocate resources. Concerning transaction accounting, the decentralized blockchain system is more reliable than any that are known to date.”

To account for orders and control over execution, financial flows the global service CarTaxi is introducing blockchain within its framework. This makes CarTaxi especially attractive for crypto-investors, which the company is going to actively involve participating in the project.

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